FAQ

The Ins And Outs of How We Do Business

Billing & Pricing

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Payments Accepted

At Sky House Cleaning, we strive to make payment as convenient as possible for our clients. We accept a variety of payment methods, including all major credit and debit cards (Visa, Mastercard, American Express, and Discover), and secure online payments directly through our website. For subscription-based services, payments are processed automatically on the selected billing date, ensuring seamless and hassle-free transactions. Unfortunately, we do not accept checks at this time. If you have any questions about payment options or require assistance, our customer service team is happy to help.

Cancellation Policy

Customers must provide at least 24 hours' notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours' notice may incur the full service charge. Subscription cancellations must be communicated at least three days before the next billing date.

Satisfaction Guarantee

At Sky House Cleaning, your satisfaction is our top priority. We stand behind the quality of our services with a satisfaction guarantee. If you’re not completely happy with any aspect of your cleaning, let us know within 24 hours, and we’ll make it right with a re-clean of the affected area at no additional cost. Your trust in us is what matters most, and we’re committed to delivering exceptional results every time.