Privacy Policy

Last updated August 11, 2026

Sky House Cleaning ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have, whether you're booking a service, browsing our website, or reaching out with a question.

Information We Collect

When you book a service or contact us, we collect the information you provide directly, such as:

Your name, email address, and phone number
Your home or service address
Vehicle details, if you're booking car detailing (year, make, model, color)
Entry/access instructions, pet information, and any other notes you share about your appointment

We do not collect or store your full payment card details. Payment is handled directly by Stripe, our payment processor (see "Third-Party Services" below).

How We Use Your Information

We use the information you provide to:

Schedule, confirm, and perform the cleaning or detailing service you've booked
Process payment for services
Communicate with you about your appointment, including reminders and follow-ups
Respond to questions or requests you send us

We don't sell your personal information, and we don't use it for advertising.

Third-Party Services

We rely on a few outside services to run our booking and payment process:

Stripe: processes payments securely. We don't see or store your full card number.
Google Calendar: used to schedule and manage appointment times.
Google Fonts: loads the typefaces used on this site directly from Google's servers.

Each of these services has its own privacy practices governing how they handle data, and we encourage you to review their policies if you'd like more detail.

Cookies & Tracking

We don't currently use analytics or advertising cookies on this site. Our website host may log basic technical information (like IP address and browser type) as part of standard web hosting, which we don't use to identify or track individual visitors.

Data Retention

We keep your information for as long as needed to provide our services, maintain our business records, and meet any legal or tax obligations.

Security

We take reasonable steps to protect your information, but no method of storage or transmission over the internet is completely secure.

Your Rights

You can reach out any time to ask what information we have about you, request a correction, or ask us to delete it. California residents may have additional rights under state privacy law. To make a request, contact us using the information below.

Children's Privacy

Our services and this website are not directed at children, and we don't knowingly collect information from anyone under 13.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top will reflect the most recent changes.

Contact Us

Questions about this policy or your information? Reach us at info@skyhousecleaning.com or (801) 759-2044.